Ok my sims can't go to the grocery store. I'll start at the beginning.
I got got some of the expansion packs out of order. So I uninstalled everything and reinstalled in the right order (Base Game, Pets, Seasons, Supernatural, University life). I also installed Lunar Lakes. I honestly never tried to go to the grocery store before I got Supernatural. So I moved my saved (before the upgrade and reinstall). So when any of my sims go to the store to but groceries they just enter the "rabbit hole" and immediately leave. I also tried moving to Moonlight Hollow and Riverview.
BTW: All other stores, work just fine, including the Bookstore and Alchemy store. And in the grocery I can sell stuff just not buy.
I did a lot of searching before I posted here and I found out the problem could be a special seed or the store itself. I downloaded a new rabbit hole for all the stores. Didn't work for grocery store. Also I made sure that no one had any seeds in there inventory or house. I also got rid of every plant, vegetable and even the death flowers. And I also made a brand new family (in CAS) with 2 adults and a dog. They can't use the grocery store either.
I do have a few mods (about 90 items) and my downloads folder is about 2GB. My next step will to back up everything uninstall then reinstall without mods or downloaded content. Start a new game/family and see if it works. If it does I'll slowly add in my mods and downloads to try and figure out what the problem might be.
I'm hoping someone has an idea I haven't thought of or knows of an easy fix.
EDit: could it just be the old save file I was using? After the new expansion packs I still used the old save file. And all my other "save as" are based on that one file.