Sims 3 store content not showing up in game

[simmergurl31]

I have downloaded items from the Sims 3 store. Most recently, I just decided to go ahead and download them into my game. The problem I am having is in the launcher, it says that the item is installed. However, when I go to play the game nothing is there. Is anyone else having this issue? I recently bought Roaring Heights also and the world is not showing up in the game menu. Can anyone please help me figure this out? I'm not too savvy when it comes to computers!

[Trip]

First, I removed the poll attached to this thread. The forum permits polls only for certain circumstances. Refer to this thread on polls for guidelines.

Anyways, I also had trouble with Roaring Heights showing up in the list of worlds when I first installed it. I uninstalled it, cleared DCBackup, and then reinstalled it and then it finally showed up in the menu. Completely uninstalling it can be complicated, depending how many times it shows up installed in your Launcher. You have to remove all objects listed as Roaring Heights. I think it showed up twice under the "Objects" tab in Installed Content, and once again in "Lots."

[kellie13]

I'm have a similar problem. The launcher will show the items in the download tab. I can install them, and they show up as installed...until I start the game. The items aren't in the game and when I go back to the launcher, they are no longer installed so I don't have the option to uninstall. It only happens on some items, e.g. Hidden Springs, but then others install fine.

[MrsFlynn]

I'm not entirely sure if this will help, but I thought I'd give it a mention.  It's a thread Hubby wrote last year. But might still be helpful.

How To: Re-Install Sims Store Items 
http://www.carls-sims-3-guide.com/forum/index.php/topic,11769.0.html

I thought they fixed the store content not showing up in game glitch with one of the recent patches.

Oh, something else that might (?) help, the Download Dashboard thread.

Downloads Dashboard 
http://www.carls-sims-3-guide.com/forum/index.php/topic,16094.0.html

Hope this helps,

MrsFlynn

[kellie13]

Amazing! Mr. Flynn is a genius, and thank you!! 

[MrsFlynn]

We're happy we've been able to help

Mr. & MrsFlynn

[simmergurl31]

WOW! Thanks for this! I finally got it to working (: