Hi Eamstore,
From what I understand, per the forum's rules we can't help with trying to fix problems with 3rd party custom content. Best advice we can give is to go to where you downloaded the CC and see if they have any support files that maybe able to help.
If the content your talking about is EA Store content, that's a different story. We may be able to help. Just ask a question on the Misc Help board.
Sorry we can't be of more help.
MrsFlynn