That's why I suggested having a Neat sim try cleaning the house. It's possible there's something they think needs to be tidied and can't get at (leaves, a pile of garbage, a juice container they can't reach, etc.). For me it was the rotting leaves hidden under the foundation, which I didn't even know was possible until the maid kept pitching fits.
If that fails (as in your neat sim goes through the entire clean house routine and doesn't have any pathing problems or complaints) it's possible they're trying to access an item they consider fun that they can't get to. Like a sprinkler in a locked away garden, or an unlocked sprinkler with stuff in the way of jumping through it. What they might be wanting to get at I'm not sure, since I don't know what would lure Bonehilda, a butler, and a maid equally.