By the way, welcome to the forum. Sounds like you covered all of the bases. It is probably something simple that is overlooked, that is always the case. Someone will probably be on here shortly that can help. I have those files in my folder too, so it sounds as the right ones are in there. Not sure if it has anything to do with the OS, it shouldn't, but there again, I am not real technical and would never advise someone to do something if I was not sure.