Author Topic: Crashing upon quitting the Sims  (Read 3726 times)

Offline ScarletCape

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Crashing upon quitting the Sims
« on: February 14, 2013, 11:52:36 PM »
I have noticed that since installing the 70s,80s, and 90s stuff pack that my game is crashing upon quitting. Actually I wouldn't exactly call it crashing. I can save my game okay but when I go to quit out of the application it gets hung up and I have to force quit.  Has anyone else experienced this in the past month or so? I have tried saving and then quitting rather than using the save and quit option. Same thing happens. It doesn't bug me too much but I was just wondering if anyone else had experienced this and if they have solved the problem. Thank you.

Offline Flynn Arrowstarr

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Re: Crashing upon quitting the Sims
« Reply #1 on: February 15, 2013, 01:21:00 AM »
Hi, ScarletCape.

When Sims 3 crashes, it creates a file in your My Documents\The Sims 3 folder (or similar folder if you're on a Mac) that begins with the letters xcpt. The file contains information about the state of your system when The Sims 3 quits.

Looking at the files' contents can help us figure out what's happening with the game to cause the crash. A program at ModTheSims can help, called Crash Log Analyzer. It reads the file contents and gives you an idea of what happened. ModTheSims requires registration to download files (free) and it is considered a safe site. :)

Hope this helps.

Flynn
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