I'm not sure if this goes here or in General; if there, sorry for putting it in the wrong place.
I had my couple move into a new house, the one they were in was getting quite cramped.
I like the house, and I only made a few changes, mainly in coloring of walls and such. But I did change the solarium into a family room and take the family room upstairs and make it into a sitting room for the parents.
I did tear down the greenhouse to make room for a pool, but it wasn't attached to the house.
I closed in a porch area to make a room larger and added a door. Took out the flower box and pulled out the room there to make it larger, for Isabol's bedroom. But that is at the opposite end of the house from where the stairs are.
Everything seemed fine, the kids aged up child to teen and life was good. Then all of a sudden the parents and maid couldn't go up the stairs. They stand there and wave their arms, shouting but no climbing stairs.
Could it be related to the slight remodeling? I did more extensive work on a home in Sunset and there has been no problems.
I went back to where I had just closed in the porch area, no other changes and still can't go up the stairs.
Do I need to go further back, before I moved them in and then move them back in and do no changes except in the color of walls and moving furniture around?