Hi. I really need help, I've tried everything I could think of. So my sim bought a resort in town that I've built myself. I sent him over to the resort to play there for a while when I noticed that he can't use the front door nor the back door nor a garden gate that leads to a fenced in outside bar. I see the staff NPCs moving inside the resort. The doors inside are usable. But a staff NPC tried to use the front door to leave and couldn't either. So the doors leading into the resort aren't usable. Here's what happens:
My sim walks up to the door, then stops and starts complaining with a little bubble above his head showing the door as though it was an obstacle or locked. I've tried using a different door, I've flattened the lot thinking maybe the floor wasn't even, I put the door somewhere else, nothing works. He can't enter the resort and the NPCs inside can't leave it. The doors are not locked, I checked. There's nothing else blocking his way but he's complaining about the door itself anyway, not anything else. Then I thought maybe the resorts have opening hours, which would be weird, but this is my first time playing IP so I wouldn't know. But since my sim is the owner and the staff NPCs inside can't leave either that can't be it, can it?
Does anyone have any idea what's happening here? I've been trying to get him inside for the last hour... Thanks in advance!
(I've added a picture of the situation, I hope that's okay?)