Mention/Tag SystemMention/Tag System - Important NoteWhat Is the Mention/Tag System?How to Use the SystemHow Does it Work?Deleting/Removing MentionsMentions Aren't Being Removed?!@Mentions Idea Implemented
Mention/Tag System - Important Note:Members may be unaware of this, but the mention/tag system here works different from Facebook and other social media platforms. Each time you use the mention system an email is sent out. - It will still send notifications via the forum regardless if you turn off the email notifications.
It sends an email and notifications via the forum to that member every single time the tagging system is used. So if you tag a member multiple times per day, they are getting notifications about these responses when they may not be urgent.
Given we live in a time when most people have smartphones, a person's phone going off multiple times in a day with emails from us via you tagging them could possibly be distracting or annoying.
This type of tagging is meant to be used when a person may miss something of importance or, in a thread where a person has requested help or a response from you, in order to notify them that you have responded. Not all responses are so time sensitive.
The tags/mentions can not be turned on/off by individual users. It's a mod that's been added to the forum and is an all-on or all-off type of system. The mod has not been updated for quite some time and there isn't a known alternative mod available that will work with our forum.
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What is a Mention/Tag System?:It's a tool that allows members to "tag" one another via @<username>. It's a feature of the forum that is kind of buggy at times.
Mentions/Tags are setup to send email notifications by default. If you don't want this. You need to uncheck this feature to turn off the notifications.
Do this by going to the Home Menu > Profile > Mentions
Click on the Email mentions notifications box to stop getting email notifications of the mentions/tags.
Note: The mention system will still show notifications up by the word Profile when you log into the forum when you've been mentioned. - This is by default and cannot be turned off.
Using the Mentions/Tags are meant to be used sparingly. For example it can be used when a person may have missed something of importance or, in a thread where a person has requested help or a response from you, in order to notify them that you have responded.
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How to Use the System:Type @ username - without the space between the at sign and the username of the member you are trying to tag. (Example:
@MrsFlynn) --Or--
Start by typing the @ sign, and username together. Pick the person's username from the list that pops up. For example: For example:
@MrsFlynn -- The mention should show up as a green link when active, after you have posted your message. ** This may not work the same way on tablets and/or phones. **
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How Does it Work?:When someone mentions your username in a post, you'll see a number in brackets for example [2] in the Home Menu by the word Profile. To check the mentions, mouse over the word Profile and select the word Mentions from the drop down list. Click the subject link to see what the mention is about.
If a # sign is used, the mention system won't work correctly, and won't send out a notice of the mention.
In the Mentions area is where you can checkmark if you want the mentions emailed to you or not. - In the lower right hand corner of the page.
To get notifications of a mention new members must have 5 posts in the forum.
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Deleting/Removing Mentions:Unfortunately there is no way to deleted them yourself. However, to get rid of the number [2] up by the word profile try refresh the page. If that doesn't help try logging out of the forum and clear the browser cache.
How To: Clear Browser Cache The mentions message usually stay in the Mentions area for 3-days to a week then deleted.
** If clearing browser cache doesn't work either, trying using Ccleaner. --
PC /
Mac (Standard Edition is Free)
-- This helps clean up temporary files, internet cache files and other files that are left behind that are no longer being used.
How to use CCleaner to fix PC issuesBack to top
Mentions Aren't Being Removed?!:The Mentions System has a task that runs daily at a set time each day, that is scheduled to clear the notices and messages within a few or so days. When mentions have been seen, the system is supposed to remove the notification. The mod author most likely did it this way in order to conserve resources, since real-time removal would involve a lot of processing.
If you are having problems, please PM Carl to see if he'll manually reset the system.